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Terms and Conditions

General web terms and conditions

Please read the following Terms and Conditions carefully.

The Friends of the Mater Foundation

ABN: 22 310 160 668

By using the pages in this site, you agree to these terms and conditions. If you do not agree, you should not use this site. These terms and conditions may be changed or updated from time to time.

Unless otherwise indicated, all information contained in this web site is copyright © The Friends of the Mater Foundation. All rights reserved. Apart from any use permitted under the Copyright Act 1968, you must not copy, frame, modify, transmit or distribute the material at this site without the consent of the copyright owner.

You may save a local copy or print a copy of material at this site for your own personal non-commercial use, provided the copyright notice on the material is not removed. However, you may not make any charge for such use and any commercial use is expressly prohibited. This means, for example, that you must not post material from this site to a local intranet site, or distribute the material for your own commercial purpose, without the copyright owner’s permission.

You are welcome to link to this site, provided that in doing so you do not use any trade marks featured without permission. The Friends of the Mater Logos are protected symbols under international and Australian law. Use of these logos by unauthorised persons, including their reproduction on other websites without appropriate authorisation constitutes a criminal offence under the federal Geneva Conventions Act.

You must not link to this site from a site or in a manner which disparages the reputation of the Friends of the Mater Foundation or its related bodies or advertisers.

For permission to use text information or photographs from this web site in a manner other than that stated above, please contact The Friends of the Mater Foundation.

If you have any questions about this web site, or if you find any errors, please notify us.

Restrictions and Limitations of Liability

The Friends of the Mater Foundation does not warrant the accuracy, adequacy, reliability or completeness of the information and materials in this website and expressly disclaims liability for errors or omissions in such information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

This site may be linked to other sites that are not maintained by The Friends of the Mater Foundation. The Foundation is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement The Friends of the Mater Foundation makes no representations whatsoever about any other website which you may access through this one.

Disclaimer

The material in this site could include technical inaccuracies or typographical errors. The Friends of the Mater Foundation may make changes or improvements at any time.

Information on the Friends of the Mater website website, or those of any of its related, affiliated, or subsidiary units, is provided with the understanding that The Friends of the Mater Foundation is not rendering professional advice or recommendations. You should not rely on any information on these pages to replace consultations with qualified professionals to meet your individual needs.

Donations General Terms

Donations to The Friends of the Mater Foundation, Sydney of $2 and over are tax deductible. This will appear on your tax receipt. Ongoing monthly donations are tax deductible and will be receipted at the end of the financial year.

Disputes and Refunds

All complaints, grievances and disputes will be treated seriously, quickly and in a timely manner, having due regard to procedural fairness and confidentiality. All parties are required to participate in the dispute resolution process in good faith. If you believe that there has been an error with your donation, you should notify us directly via The Friends of The Mater, Sydney office on 02 9900 7398 and confirm that notice in writing or by email at FOMinfo@matersydney.org.au as soon as possible so that we can resolve your query quickly. Any issues should be directed to The Foundation in the first instance so that we can attempt to resolve the matter. If you are not satisfied with the outcome you can still refer it to your financial institution which will obtain details of the disputed transaction and may lodge a claim on your behalf.

Monthly Donations

Thank you for supporting The Mater Hospital, Sydney.

Your obligations

It is your responsibility to ensure that there are sufficient clear funds available in your account. You should check your account statement to verify that the amounts debited from your account are correct.

Changes and Cancellations

We may vary details of your agreement or a direct debit request at any time by giving you at least 14 days written notice.

If you wish to cancel, defer or alter a debit payment you must notify The Friends of The Mater Foundation, Sydney by calling the Sydney office on 02 9900 7398 at least 14 days before the next donation day.

Please provide details of your donation agreement, such as name, address, and supporter number, etc. for ease of processing.